LOS ANGELES – After 1000’s of customer support complaints, Coinbase began a brand new stay telephone assist line. However quite a few prospects stay pissed off with the corporate after its newest effort to handle their considerations.
Take Erick and Molly Richardson, for instance.
The textual content message on Erick’s telephone alarmed him a lot that he pulled over to the aspect of the street. It was a sunny afternoon in July.
The retired lawyer clicked on the message which stated somebody had logged into his account. He logged on, and shortly acquired an e-mail that his two-factor authentication had